New York, New York

Catskill / Delaware / Croton water. Soft-to-moderate hardness on the DEP table. Free chlorine, not chloramine.

Cited chemistry for New YorkA chart of numbers printed on the utility report, each labeled with its unit. Missing numbers are left off.Hardness16–90 mg/L (avg 25)Free chlorineavg 0.5 mg/LIronND–123 µg/L (avg 30)WQR
Cited numbers from the utility report. Length follows the printed value against a labeled scale — not a health ranking. If the report has no number, it is not on the chart.
  1. Hardness16–90 mg/L (avg 25)
  2. Free chlorineavg 0.5 mg/L
  3. IronND–123 µg/L (avg 30)

On the report

Water utility
New York City Department of Environmental Protection
Hardness
2024 Drinking Water Supply and Quality Report: hardness 16–90 mg/L as CaCO3 (average 25 mg/L). Soft to moderately hard. Croton runs harder than Catskill/Delaware. — NYC DEP 2024 Drinking Water Supply and Quality Report
Disinfectant
Free chlorine residual. 2024 table: ND–1.6 mg/L, average 0.5 mg/L. Not chloramine. — NYC DEP 2024 Drinking Water Supply and Quality Report
Brine / salt to the sewer
No district prohibition found in current research. No NYC DEP or DEP sewer rule like the SCV brine ban turned up. A softener is usually the wrong machine on this supply anyway. Ask the agency on the bill.

Also around here

Extra context besides the utility report and the chart above — geology, an unregulated table, or a published study. Not a second set of printed tap numbers.

What actually fits

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If a dealer is selling you a softener anyway

This supply is soft on the published numbers. A salt tank is usually the wrong box unless you are on a well or a different utility. Test the tap before you buy hardness equipment.

Shop water test kits

If the shower just smells like the pool

A single black whole-house carbon tank with a control head, installed in a garage and connected to copper pipe.
Whole-house carbon tank. No brine tank.

That is chlorine. A whole-house carbon filter with an NSF/ANSI 42 chlorine claim is the usual match. A softener will not take chlorine out.

Shop whole-house carbon

If you are shopping a PFAS listing for the kitchen

Under-sink reverse osmosis system with a white storage tank, filter canisters, and colored tubing in a kitchen cabinet.
Under-sink reverse osmosis: filters, tank, and a second faucet.

The under-sink RO we actually run is Cloud RO — NSF/ANSI 58, kitchen tap, not a whole-house tank. Check the exact listing if PFAS is why you are shopping. Waterdrop is a tankless option if you want that path. A certifier-listed pitcher is the cheap first step. Nobody is paying for a medical claim.

Shop Cloud ROShop Waterdrop reverse osmosisShop PFAS-listed pitchers

Sources

  1. Drinking Water Supply & Quality Report — NYC DEP. Accessed 2026-08-31.
  2. 2024 Drinking Water Supply and Quality Report PDF — NYC DEP. Accessed 2026-08-31.

Updated August 31, 2026. A city file is chemistry we can cite plus the sewer rule. No invented detections.