Norfolk, Virginia
Norfolk Department of Utilities 2026 Consumer Confidence Report (2025 data). Hardness 48 ppm average (range 32–74). Chloramine 3.3 ppm average (range 1.5–4.0). No Measure S-style residential softener ban turned up. Virginia Beach buys treated Norfolk water — that is not a second hardness we invented.
- Hardness48 ppm (range 32–74)
- Chloramine3.3 ppm avg (range 1.5–4.0)
Best match for Norfolk
Whole-house catalytic carbon for chloramine
No district prohibition on a brine drain turned up in the current file.

Catalytic carbon with a chloramine claim (NSF/ANSI 42 for chloramine). Regular chlorine carbon is the wrong box.
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Other options that still fit
Do not buy a softener on this supply
This supply is soft on the published numbers. A salt tank is usually the wrong box unless you are on a well or a different utility. Test the tap before you buy hardness equipment.
Under-sink reverse osmosis
The under-sink RO we actually run is Cloud RO — NSF/ANSI 58, kitchen tap, not a whole-house tank. Check the exact listing if PFAS is why you are shopping. Shop Amazon first for under-sink RO, or buy Cloud direct. Waterdrop is a tankless option if you want that path. A certifier-listed pitcher is the cheap first step. Nobody is paying for a medical claim.
Shop under-sink reverse osmosisBuy Cloud RO directShop Waterdrop reverse osmosisShop PFAS-listed pitchers
On the report
- Water utility
- Norfolk Department of Utilities
- Hardness
- Hardness 32–74 ppm, average 48 ppm, on the 2025 CY table. Narrative says Norfolk’s water averages in the range between soft and slightly hard, and to find grains per gallon divide ppm by 17. One printed row, not two plant columns we blended. — Norfolk Department of Utilities 2026 Consumer Confidence Report (CY2025 data)
- Disinfectant
- Chloramine 1.5–4.0 ppm range, highest 3.4, average 3.3, MRDL 4. Drinking water disinfectant. 2025 regulated-substances table. — Norfolk Department of Utilities 2026 Consumer Confidence Report (CY2025 data)
- Brine / salt to the sewer
- No district prohibition found in current research. Searched Norfolk Utilities and City of Norfolk sewer pages and codes for a residential self-regenerating softener or brine-drain ban like LACSD Measure S. None turned up. Ask the sewer agency on the bill before you cut a brine drain.
Also around here
Extra context besides the utility report and the chart above — geology, an unregulated table, or a published study. Not a second set of printed tap numbers.
- MicroplasticsWHO’s 2019 review examined studies that found microplastic particles in treated tap and bottled water in many places. That is a published-occurrence finding, not a number from this city’s water-quality report, and we do not invent a particles-per-liter count for the tap.Microplastics in drinking-water — World Health Organization
- Virginia BeachVirginia Beach Public Utilities publishes that it purchases treated water from Norfolk’s Moore’s Bridges plant. That is a source note, not a second hardness number we invented for Norfolk.2025 Water Quality Report Now Available — City of Virginia Beach
Norfolk drinking water is treated by the Norfolk Department of Utilities and also sold wholesale in Hampton Roads. No City of Norfolk residential softener ban like LACSD Measure S turned up. Ask the sewer agency on the bill before you cut a brine drain. This is not a legal opinion.
The CY2025 table prints hardness 48 ppm average (range 32–74). The report says to find grains per gallon, divide ppm by 17. We do not invent a grains figure beyond that instruction.
Chloramine 3.3 ppm average (range 1.5–4.0; highest 3.4). Kitchen shopping stays the Cloud RO / Waterdrop path already used on other cities if a listing is why you are looking.
Sources
- 2026 Consumer Confidence Report (CY2025 data) — Norfolk Department of Utilities. Accessed 2026-09-09.
Updated September 9, 2026. A city file is chemistry we can cite plus the sewer rule. No invented detections.